“I had the opportunity to work with Neil while he was at Chevron for almost four years. Neil has the ability to break down the most complicated computer imaging situations or problems into very workable solutions that work for everyone. Anyone needing help with any Graphic Imaging Workflow would benefit from Neil's expertise!”
– Paul Connolly, Canon USA
“Neil’s approach to technology projects combines creative problem-solving and methodical trouble-shooting with a positive attitude and consistent follow-through. His communication skills — both verbal & written — clearly set him apart from most IT consultants. Thorough his hard work, Neil has built the trust and confidence of everyone in our organization.”
– John Hayden, President, Board of Trustees
Iyengar Yoga Association of Northern California
“In thirty seconds of playing around on my MacBook® Pro, my four-year-old managed to do something that twenty years of my Mac experience left me unprepared to undo. I called Neil, and within two minutes he'd talked me through the "repair," sight unseen, and fixed the problem for me. Now that's what I call a Mac-friendly solution. Thanks, Neil!”
– Don Gates
“I was having trouble networking my MacBook Pro and the wireless printer in my office. Thinking it might be router-related, I ran the issue by the geniuses at the Apple Store in Emeryville and they couldn't solve it. I then called upon my AppleCare service program and they couldn't solve it. I then enlisted the help of two family members who've been using Mac computers for decades...still nothing. I decided to call Neil of Mac Friendly Solutions after meeting him in a business group I belong to.
Neil came to my office and confirmed that indeed, the printer was not — by — design–configured to work with a Mac. Neil then went the extra mile--took the printer back to his office, contacted the manufacturer, did some troubleshooting and for an hour's worth of work, every PC and Mac user in our office building can now print wirelessly thanks to Neil.
I found Neil very professional, affordable and competent and am glad to now have him on board as a trouble-shooter for my Mac computer needs. I highly recommend Mac Friendly Solutions!”
– Elisa Demusnil
“For someone like me, a functional illiterate when it comes to the more subtle aspects of operating my Mac, Neil Howell is a godsend. I had been worried for months about what I might do in the event of a hardware crash which I had experienced with previous computers. Neil made numerous house calls and helped me navigate my way through the entire process of backing up my information both to my external hard drive and to an online system. He also patiently answered all of my questions about how to make our Mac computers work more efficiently for me and my business.”
– Isabella Batig, Kinetic Electric
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